Our Commitment to Your Safety
COAST Boracay is committed to maintaining the highest standards of health and safety for our guests and staff. We continuously review and update our protocols to align with the latest guidance from the Department of Tourism Philippines, the Department of Health, and local government units.
Pre-Arrival
- Guests are encouraged to complete health declaration requirements prior to arrival
- Our team is available to answer any health-related questions before your visit
- All applicable government travel requirements should be reviewed before booking
Check-In Process
- Enhanced sanitization of all high-touch areas throughout the day
- Hand sanitizer stations available throughout the resort
- Staff wear appropriate protective equipment during interactions
Rooms & Housekeeping
- All rooms are thoroughly cleaned and sanitized between guests
- High-touch surfaces (remote controls, light switches, door handles) are disinfected regularly
- Enhanced linen cleaning protocols using high-temperature washing
- Housekeeping services available upon request to minimize room entry
Food & Beverage (Cha Cha's Beach Cafe)
- All kitchen and dining areas undergo enhanced cleaning procedures
- Food safety protocols followed according to international standards
- Staff undergo regular health monitoring
Common Areas & Facilities
- Pool areas are regularly cleaned and water quality tested
- Game room, gym, and common areas are sanitized regularly
- Outdoor areas are maintained with fresh air circulation
Staff Health & Training
- All staff undergo regular health screening
- Regular training on hygiene and safety protocols
- Staff experiencing any symptoms are required to stay home
Medical Assistance
- First aid facilities available at the resort
- Our team can assist in arranging medical consultations if needed
- Emergency contacts are maintained for all guest requirements
Contact Us
For questions about our health and safety measures, please contact:
info@coastboracayisland.com