Last Updated: January 2025
Introduction
COAST Boracay ("we," "our," or "us") is committed to protecting your personal information and respecting your privacy. This Privacy and Cookies Policy explains how we collect, use, disclose, and safeguard your information when you visit our website coastboracayisland.com or make reservations with us.
Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, phone number, and mailing address
- Payment information (processed securely through our booking partners)
- Passport/ID information for booking verification
- Preferences and special requests during your stay
Automatically Collected Information
- IP address and browser type
- Pages visited and time spent on our website
- Referring website addresses
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and manage your reservations
- Communicate with you about your booking and stay
- Provide personalized services during your visit
- Send promotional offers and updates (with your consent)
- Improve our website and services
- Comply with legal obligations
Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device.
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertising content
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.
Data Sharing
We may share your information with:
- Our booking partners (STAAH) to process reservations
- Service providers who assist in our operations
- Legal authorities when required by law
- Our affiliated properties (Blue Marina) with your consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
Under applicable Philippine data privacy laws (Republic Act 10173), you have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with the National Privacy Commission
Contact Us
For privacy-related inquiries, contact us at:
info@coastboracayisland.com
COAST Boracay, Station 2 Beachfront, Brgy. Balabag, Malay, Boracay Island, Aklan, Philippines